Terms of service

Last updated: October 3, 2025

OVERVIEW
Welcome to Akrielle! The terms “we”, “us” and “our” refer to Akrielle. Akrielle operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Akrielle is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

  1. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have the authority to use the Services.
  2. To use the Services (including browsing or purchasing), you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current and complete and that you have the rights necessary to provide such information.
  3. You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

  1. We have made reasonable efforts to accurately represent product images, descriptions, and colours. However, variations may occur due to device displays or photographic/lighting differences.
  2. We do not warrant that any product will meet your expectations in all respects. Product descriptions are subject to change without notice.
  3. We reserve the right to discontinue any product and to limit the quantity of products available to any person or region within India.

SECTION 3 – ORDERS

  1. Placing an order constitutes an offer to purchase. Akrielle may accept or decline any order in its sole discretion. Your order is not accepted until Akrielle confirms acceptance.
  2. Payment must be received and processed before an order is accepted. Please review your order carefully prior to submission; cancellations may not be possible after acceptance.
  3. If we do not accept or if we change or cancel an order, we will attempt to notify you using the e-mail or phone number you provided at purchase.
  4. Purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

  1. Prices, promotions and discounts are subject to change without notice. The price charged will be the price in effect at the time you place the order, as reflected in your order confirmation.
  2. Unless expressly stated, prices do not include applicable taxes, shipping, handling or other fees.
  3. You agree to provide up-to-date, accurate payment information and to promptly update account information (e.g. email, card details) so we can complete transactions.

SECTION 5 – SHIPPING AND DELIVERY

  1. All shipping times are estimates only and are not guaranteed. We are not liable for shipping carrier delays, customs processing (if applicable within India), or other events outside our control.
  2. Title and risk of loss for products pass to you upon transfer of the products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

  1. The Services and all content, including but not limited to text, images, graphics, logos, designs, product descriptions and multimedia, are owned or licensed by Akrielle and protected by applicable intellectual property laws.
  2. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works from our content without prior written consent.
  3. All trademarks, service marks, and trade names on the Services are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

  1. We may provide access to third-party tools and services. Access and use of such tools is at your own risk and subject to the third party’s terms and policies.
  2. We make no representations or warranties about the accuracy or suitability of third-party tools and accept no liability arising from your use of these tools.

SECTION 8 – THIRD-PARTY LINKS

  1. The Services may include links to third-party websites. We are not responsible for the content, accuracy or practices of such websites.
  2. Use of third-party sites is at your own risk; please review their terms and privacy practices before engaging with them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Akrielle is powered by Shopify, which enables us to provide the Services to you. Any sales you make through our store are transactions directly between you and Akrielle. Shopify is not responsible for your purchases or any claims arising from them. You hereby release Shopify and its affiliates from all claims, damages and liabilities arising out of your use of our Services.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [PRIVACY POLICY LINK]. By using the Services you acknowledge you have read and understood our Privacy Policy.

SECTION 11 – FEEDBACK

  1. If you submit feedback, ideas, suggestions or other content (“Feedback”), you grant Akrielle a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify and distribute the Feedback for any purpose.
  2. You warrant that you own or are authorised to submit Feedback and that it does not violate any third-party rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We attempt to be accurate in our content, but errors and inaccuracies may occur. We reserve the right to correct any errors, change or update information and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful purposes, to infringe third-party rights, to transmit malicious code, to spam, impersonate others, or otherwise misuse the Services. We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services for any reason at our discretion. Termination does not relieve you of obligations incurred prior to termination. Sections that by their nature survive termination (including intellectual property, indemnification, disclaimers and governing law) will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, AKRIELLE, ITS AFFILIATES, PARTNERS, SUPPLIERS AND SERVICE PROVIDERS (INCLUDING SHOPIFY) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF DATA, OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Akrielle, Shopify and their respective officers, directors, employees, agents and service providers from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from (i) your breach of these Terms, (ii) your violation of applicable law, or (iii) your use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms, together with policies and documents incorporated by reference, constitute the entire agreement between you and Akrielle regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in the State of Haryana, India.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms from time to time. Material changes will be posted on this page and will be effective as of the “Last updated” date listed at the top. Continued use of the Services after changes constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms, please contact us at:

Email: hello.akrielle@gmail.com

We will respond to enquiries and concerns in accordance with applicable Indian laws and our internal processes.